FAQs
How do I know if virtual sessions are right for me?
Telehealth has been proven to be as effective as in person therapy, plus it has the added bonus of making therapy more accessible.
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WHAT ARE SOME OF THE BENEFITS OF TELEHEALTH?
Telehealth removes many barriers. Virtual sessions eliminate your commute to and from appointments, allows you to find a therapist outside your immediate geographical area, and gives you the flexibility for day or evening appointments. Simply log in from a secure and private location and your therapist is ready for you.
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IS TELEHEALTH A GOOD FIT FOR EVERYONE?​
While we have seen significant benefits for most people, there are some who prefer or who are better suited for in-person appointments. Talk to our Intake Coordinator to learn more.
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ARE VIRTUAL SESSIONS REIMBURSED THE SAME AS IN-PERSON SERVICES?
Since we are an out-of-network (OON) provider, please contact your insurance company to inquire. See our OON Insurance Questions Checklist for help guiding a call with your insurance company.
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ARE THERE ANY RESTRICTIONS REGARDING TELEHEALTH?
You need to be located in a state in which your clinician is authorized to provide Telehealth services.
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If you are working with one of our psychologists, please visit the PsyPACT map to see if the state you are in is approved. If it is the color blue, we are able to provide services for you. Note: While New York is not a PsyPACT state, both Jennifer Weberman, PsyD and Jamie Stillwell, PsyD are licensed to practice in New York.
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If you are working with one of our licensed social workers, please call us at (201) 341-8023 and we will look up your state for you.
Other FAQs
Do you accept insurance?
We are an out-of-network practice, which means we do not serve on any insurance panels. However, we do provide receipts that you can submit for potential reimbursement.
What does it mean that you are a neurodivergent-affirming practice?
A neurodivergent-affirming approach values brains of all kinds—without framing difference as deficit. This means we reject pathologizing language and instead recognize both the strengths and the challenges.
What is the No Surprises Act?
Under the No Surprises Act, health care providers need to give clients who do not have insurance or who are not using insurance, an estimate of the bill for medical items and services.
I'm seeking therapy for myself or my child. What's my first step?
We’d love to connect you with the right fit on our team. Please reach out to our Intake Coordinator to see if we have an appointment opening that works with your schedule.